When Suman Das applied for the post of Computer teacher in a school in Balasore, he was asked to prepare a PowerPoint presentation on a particular topic during the selection procedure. Identify the type of selection test being mentioned in the above lines.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Interest test
✔ Answer
(a) Trade test
Which of the following is an internal source of recruitment?
(a) Campus recruitment
(b) Promotion
(c) Casual callers
(d) Direct recruitment
✔ Answer
(b) Promotion
Dummy model is prepared in
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule School
✔ Answer
(d) Vestibule School
Which of the following is the positive process?
(a) Selection
(b) Training
(c) Recruitment
(d) All of the above
✔ Answer
(c) Recruitment
What is the learning experience that seeks relatively permanent change in an individual that will improve his ability to perform on job.
(a) Training
(b) Development
(c) Attitude formation
(d) Job analysis
✔ Answer
(a) Training
The way of recruiting is always
(a) Walk-ins
(b) Advertisement
(c) Variable
(d) Renewals
✔ Answer
(c) Variable
Input to selection process include all except
(a) Job analysis
(b) Job application
(c) Human resource planning
(d) Supervision
✔ Answer
(d) Supervision
Recruitment aims at
(a) Creating a positive image of the firm
(b) Attracting a large number of qualified applicants
(c) Both (a) and (b)
(d) None of the above
✔ Answer
(c) Both (a) and (b)
The most reliable type of interview is
(a) Behavioural
(b) Structured
(c) Stress
(d) Panel
✔ Answer
(b) Structured
Employment tests include
(a) Personality tests
(b) Aptitude tests
(c) Both (a) and (b)
(d) None of the above
✔ Answer
(c) Both (a) and (b)
How selection is a negative process? State.
✔ Answer
Selection is called a negative process in business because more candidates who apply for employment are rejected than employed. The selection process involves rejecting unsuitable candidates and only a few are finally selected. That is why Selection is called a negative process.
What are components involved in staffing?
✔ Answer
Recruitment is the process of actively seeking out, finding and hiring candidates for a specific position or job. The recruitment definition includes the entire hiring process, from inception to the individual recruit's integration into the company.
Selection process refers to choosing the best candidate for the job based on their qualifications and abilities. The selection procedure is both extensive and complicated. It entails a sequence of steps before the final decision is made.
Training means the process of increasing the knowledge and skills of an employee for doing a particular job.
Staffing considered as an important function of management. Define it.
✔ Answer
Staffing is considered as an important function of management because of the following reasons:
- It helps in discovering and obtaining competent personnel for various jobs.
- It results in improved performance by putting right person on the right job.
- It ensures the continuous survival and growth of an enterprise through the succession planning by managers.
What is vestibule school training?
✔ Answer
Vestibule training is a training method where an organization trains its employees offsite using the same or similar / dummy tools and equipment in a simulated environment.
What are 'Casual Callers' and 'Labour Contractor'?
✔ Answer
1. Casual Callers: It is considered to be a cheaper source of recruitment in comparison to other sources. This is because the organization has to primarily maintain a database in their offices of the unsolicited applicants who sent their resume in anticipation of job prospects. As and when a vacancy arises in the organization, such job-seekers may be screened.
2. Labour Contractors: It proves to be a very useful resource for appointing the required number of unskilled workers at short notice. However, if the labour contractors who themselves are the employees of the organization decide to leave it for any reason, then all the workers recommended by him are also likely to leave the work along with him.
Sunshine Pvt. Ltd. is a publishing company. Its book on Accountancy for class XI is in great demand. As a result, the employees in the marketing department are always racing against time. The employees have to work overtime and on holidays to cater to the demand. Managers in the marketing department are under stress as they have to handle more than two territories. The work stress has led to dissatisfaction among the employees and managers.
1. Name and explain the step of staffing process which has not been performed properly.
2. State the next two stages immediately following the step identified in part 'a'.
✔ Answer
1. The step of staffing process which has not been performed properly is:
Estimation of manpower requirements: It is the first step in the staffing process and is carried out with the help of workload analysis (assessment of the number and types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives) and work force analysis (assessment of the number and type available).
2. The next two stages immediately following the step Estimation of manpower requirement are as follows:
- Recruitment: Recruitment may be defined as the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.
- Selection: Selection is the process of choosing the best candidate from a pool of applicants.
Bipin, the director of a garment company, is planning to manufacture bags for the utilisation of waste material from one of his garments unit. He has decided that his manufacturing unit will set-up in a rural area of Odisha where people have very few job opportunities and labour is available at very low rates. He also thought of giving equal opportunities to men and women.
For this, he wanted four different heads for sales, accounts, purchase and production. He gave an advertisement and short listed ten candidates per post after conducting different selection tests.
1. Identify and state the next three steps for choosing the best candidate out of the short-listed candidates.
2. Also identify two values which Bipin wants to communicate to society by setting up this manufacturing unit.
✔ Answer
1. Steps to be followed by Bipin in the selection process after giving an advertisement and short listing ten candidates per post after conducting different selection tests are as follows:
- Employment Interview: It is a face-to-face interaction between the interviewers and prospective candidate. It involves a formal, in-depth conversation that is conducted to evaluate the applicant's suitability for the job.
- Reference and Background Checks: At the time of filling up of the job application form, the prospective candidates are required to provide names, addresses, and telephone numbers of references for the purpose of verifying information and gaining additional information about him/her.
- Selection Decision: The final decision about the selection is made from among the candidates who pass the tests and interview.
2. The two values that Bipin wants to communicate to the society by setting up this manufacturing unit are:
- Rural development
- Gender equality
ABC Ltd. purchased a new machinery from America for manufacturing some auto components. It was a cost-effective and quality production machine but during the production process, manager observed that the quality of the production was not as per standards. On investigation, it was found that there was lack of knowledge of using these hi-tech machines. So, frequent visits by engineers were required from America but this resulted in high overhead charges.
Suggest what can be done to develop the skills and abilities of employees for producing quality products by using these hi-tech machines. Also state how the employees or the organisation will be benefited by your suggestion.
✔ Answer
Training should be provided to the employees to develop their skills and abilities for producing quality products by using these hi-tech machines.
The benefits of imparting training to the employee are as follows:
- Better career: Training leads to better career opportunities for the employees as it helps to improve their skills and knowledge of doing the job.
- Increased earnings: Training leads to increased performance by the employees thereby helping them to earn more.
- Increased efficiency: Training makes the employees more efficient in handling machines and less prone to accidents.
- Improved motivation: Training increases the satisfaction and morale of employees thereby motivating them to work with greater enthusiasm.
Which source of recruitment is needed to bring new blood in the organization? Explain limitations of this source.
✔ Answer
The source of recruitment needed to bring new blood in the organization is
staffing. It means the managerial function of hiring and developing the required personnel to fill in various positions in the organization. This function determines the size and categorization of required personnel. It is also concerned with employing the right type of people and developing their skills through training. The staffing function focuses on maintaining and improving the competence and performance of the personnel in the organization.
Limitations of staffing:
- Limited pool of applicants: Depending on the job market and industry, it is difficult to find qualified candidates for certain positions.
- Bias in selection: Hiring managers may have unconscious biases that influence their decision making, leading to discrimination against certain groups of candidates.
- Cost: The recruitment and selection process can be expensive.
- Time consuming: Staffing can be a time-consuming process if the organization has a lengthy selection process.
What is meant by 'Selection'? Explain any five steps involved in the process of selection of employees.
✔ Answer
Selection is the process of carefully screening the candidates who offer themselves for appointment so as to choose the most appropriate person for the job.
Steps involved in the selection process:
- 1. Preliminary screening: A brief screening interview is conducted as the first step in the selection process.
- 2. Selection test: Each candidate appears for employment test.
- 3. Employment Interview: Interview is a phase of testing on the basis of face-to-face interaction between the interviewer and the applicant.
- 4. Reference and background checking: Gather more information about the candidates from indirect personal sources.
- 5. Selection decision: After candidates process the tests and interview, final decision for selection is made after considering the view of concerned manager.
- 6. Medical Test: The selection process is not complete without the medical test.
- 7. Job offer: Letter of appointment mentioning the date by which a candidate has to report on duty is handed over to the appointee.
- 8. Contract of employment: It includes various details such as pay, allowances, work rules, etc.