Cancellation and Refund Policy
Last updated: February 7, 2024
Thank you for choosing GyanPoints.com (the “Website”). This Cancellation and Refund Policy explains our policy regarding cancellations and refunds for our digital products and services.
Cancellation Policy
Once a purchase is made for our digital products or services, it is considered final, and cancellations are generally not permitted. However, if you wish to cancel your subscription or request a cancellation for any other reason, please contact us at support@gyanpoints.com.
We reserve the right to approve or deny cancellation requests at our discretion. In some cases, we may allow cancellations and issue a prorated refund based on the remaining unused portion of the subscription or service.
Refund Policy
We do not typically offer refunds for our digital products or services unless there are extenuating circumstances. Due to the nature of digital content, once it has been accessed or downloaded, we cannot offer refunds.
Exceptions to this policy may be made in cases of:
- Duplicate purchases: If you accidentally purchase the same digital product or service multiple times, we may issue a refund for the duplicate purchase upon request.
- Technical issues: If you encounter technical issues that prevent you from accessing or using our digital products or services, we may issue a refund upon verification of the issue.
- Fraudulent transactions: If we determine that a transaction is fraudulent or unauthorized, we will issue a refund to the original payment method.
If you believe you are entitled to a refund under one of these exceptions, please contact us at support@gyanpoints.com with your request and any relevant details.
Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us at support@gyanpoints.com.
By using our Website and purchasing our digital products or services, you agree to be bound by this Cancellation and Refund Policy. If you do not agree with this policy, please do not make any purchases on our Website.